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Frequently asked questions

Below are answers to the most frequently asked questions about Ostéo-Vives, in Eaux-Vives, Geneva.

Booking an appointment

Do I need a prescription to see an osteopath in Geneva?

No. Osteopathy is a recognised health profession in Switzerland and a first-contact profession: you can book an appointment directly with the practice.

How do I book an appointment at Ostéo-Vives?

Online on OneDoc, 24/7. For a question or an urgent appointment, leave a message on the answering machine at 022 525 87 70: we will call you back as soon as possible. Book on OneDoc.

Do you offer emergency appointments?

Yes, emergency slots are reserved every day. If none is available online, leave us a message on the answering machine at 022 525 87 70.

What are the practice’s opening hours? Are you open on Saturdays?

The practice is open Monday to Friday from 7:30 am to 8 pm and on Saturday from 9 am to 5 pm. It is closed on Sundays.

Where is the practice and how do I get there?

The practice is at Rue Muzy 14, 1207 Geneva, in the Eaux-Vives district. Trams 12 and 17 (Terrassière or Villereuse stops), buses 1, 9 and A, and Genève-Eaux-Vives station nearby. Rive car park (5-minute walk) and Villereuse car park (8 minutes). Opening hours and access.

Are consultations available in English?

Yes, all consultations are held in French or English.

Fees and reimbursement

How much does a session cost?

Osteopathy: CHF 130 for a 45-minute session, with the actual time charged in 5-minute increments; CHF 20 surcharge at weekends and on public holidays. Brief therapies: CHF 130 for a 45-minute session. Lymphatic drainage and reflexology: CHF 125 per hour. Fees and insurance.

Is osteopathy reimbursed?

Basic health insurance (LAMal) does not reimburse the practice’s therapies. They may be covered by suitable supplementary insurance: check with your insurer. Each therapist’s accreditations are listed on their page. Our team.

Which payment methods do you accept?

Cash, card or Twint (CHF 1 fee for card and Twint). You will receive an invoice after the session.

What happens if I cancel my appointment?

Please cancel at least 24 hours in advance. Cancellations made later are charged CHF 20; a first missed appointment is charged 50% of the session price.

Consultations

What happens during a first osteopathy session?

The osteopath starts with a discussion of your symptoms and medical history, then carries out an examination and manual tests. They then give the treatment and, if needed, advice. If your situation is outside their field of competence, they will refer you to a doctor. Osteopathy at the practice.

Can I see an osteopath during pregnancy or after childbirth?

Yes. The practice supports women in each trimester of pregnancy and in the weeks after the birth (postpartum). Osteopathy for pregnancy and postpartum.

From what age can a baby see an osteopath?

Newborns can be seen from the first day of life. Paediatric osteopathy.

What is urogenital osteopathy?

Specific care for women’s health, offered by Laïla Kothenburger, for menstrual and urinary disorders or after childbirth. Urogenital osteopathy.

What is Ritmo (EMDR)?

A therapeutic approach that uses bilateral stimulation, such as eye movements, to help reprocess difficult memories or emotions. At the practice it is offered by Laetitia Ben Saad, who is trained in EMDR, as part of brief therapies. Hypnosis and brief therapies.